How To: Learn the Ins and Outs of CRM

How To: Learn the Ins and Outs of CRM

Customer Relationship Management software helps small businesses engage and build relationships with customers. It’s a central program to manage your customers’ data and document their touchpoints with your business. Many factors can influence which CRM is right for your business, including cost, usability, functionality, and how well it integrates with other popular programs.

This workshop will walk through the most common CRMs for small business so you can understand the pros, cons, features, and tools of each, and gain clearer understanding of what your business needs from a CRM.

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