HOW TO KEEP CUSTOMERS DURING COVID-19

Retaining your existing customers will position your small business for a strong recovery from this pandemic. This requires us to be responsive and willing to adjust how we go about marketing and servicing our customers.

Communication is key, so you must be proactive and provide useful and fun content to stay front-of-mind. This is vital to ensure the return business of customers after the lockdown.

In this workshop, we will cover how to:

• Make your offer relevant, appropriate and attractive in the new #iso world

• Adjust your marketing and conversations to be impactful

• Tools and other tactics to help you effectively service your customers with ‘distance’